Delivery policy at hongphat.org, this policy is part of the e-commerce operation regulations of NEO Development Corporation, fully meet the provisions of relevant laws and comply with Decree No. 52/2013 / ND-CP issued by the Government of the Socialist Republic of Vietnam.
PROCESS FOR DELIVERY AND TRANSPORTATION
petfashion.com.vn delivery to customers. After receiving the order from the buyer and confirmed the purchase information by telephone, petfashion.com.vn will deliver the goods at the request of customers.
Customers will receive the goods at least seven (07) days after completing their order. Time of storage and delivery is fast or slow depending on the delivery unit at the address that the customer provided when ordering.
RESPONSIBILITY FOR CARGO TRANSPORTATION
- The company will be responsible for the goods and the risks such as loss or damage of goods during the transportation of goods from our warehouse to you.
- You have the responsibility to check the goods upon receipt. When goods are found damaged, scratched, broken, distorted, or wrong goods, sign the status of goods with the delivery staff and promptly notify the Customer Care Department at the hotline number of Company.
- After you have signed the receipt without comment or comment on the goods. The company is not responsible for any requests for damages due to damage, scratches, breakage, distortion, wrong goods, ... from you later.
- If the shipping service is chosen and selected by you, you will be responsible for the goods and the risks of loss or damage of the goods during the transportation of goods from the company's warehouse. to you. The customer will be responsible for freight and related losses.
neonippers.com free delivery within 10km-15km from shops or agents of NEO Development Corporation. Customers outside the area may be subject to additional charges.
NEO DEVELOPMENT JOINT STOCK COMPANY